0345 222 2573 Call us 8am-10pm Mon-Sun info@knowledgetreetraining.com (0)

ITIL Training London | ITIL V3 Foundation

  • Accredited ITIL Course
  • Small Class Sizes
  • Online Exam Simulator
  • High Pass Rates
  • Exam Fees Included
  • Industry Expert Instructors

Course Schedule

Course NameDate (W/C)LocationDurationWeekendPriceBook Online
Please call us on 0345 222 2573 or email info@knowledgetreetraining.com for availability.
ITIL Course London

With no entry pre-requisites to start and an incredibly useful certification at the end of it, our ITIL course in London is a fast and effective way of boosting your IT career. You will learn all you need to know on here and leave with a powerful certification at the end of it.

The ITIL qualification is widely recognised in the IT industry as being proof that the holder is qualified for the IT Service Management business. Of course, the training we offer is on the most current material, meaning that the latest ITIL v3 in London can be obtained with us. If this is your first time covering the subject or if you need to refresh your skills, the very latest updates are dealt with on our training.

This practical but enjoyable 3 day course covers everything needed for delegates to pass the exam that comes on the final day. The learning material includes theory discussion as well as practical exercises, making this a comprehensive training course that is designed to make the delegates learn everything needed as smoothly as possible.

Anyone can go on one of our professional ITIL courses in London, regardless of whether they already work in the IT industry or if they now want to move into this area for the very first time. As you can see, there are some very positive reasons for taking the 3 days needed to learn all about ITIL and getting the qualification that can give any career a helping hand.

ITIL Foundation Course Content

The right ITIL training in London can help push any IT career in the right direction. You can look forward to our training with confidence, as it is provides the perfect blend of a professional approach and a relaxed attitude.

The 3 days of training on ITIL Foundation in London gets through a lot of material without ever feeling rushed. The following are the areas you will cover.

  • Introduction to ITIL
  • Good IT Service Management practice
  • The key principles of service strategy and design
  • Service transition principles and concepts
  • Service operation principles and concepts
  • How to develop new services
  • How to improve existing services
  • The different kinds of service provision
  • IT service management processes
  • ITIL processes in terms of lifecycle stages
  • A look at why IT and business integration matters
  • Business case
  • Business as usual service operations
  • Change management and other types of service transition
  • Service improvement on a continual and ongoing basis
  • Functions such as service desk and operations management
  • How to use ITIL to find opportunities to improve IT processes
  • Interacting with IT staff through the ITIL framework
  • Preparation for ITIL Foundation exam
  • ITIL Foundation exam

Relevant Blog Posts

View all Blogs



How long does my booking confirmation take?
A confirmation of your booking will be sent to your email as soon as you have booked and paid (along with a full Tax Invoice). The venue details are normally the ones listed on the website, but this will be confirmed via email at least 7 days before the course start date as it can change due to availability. Please note your booking is not fully confirmed until you have paid in full.

Payments & Refunds

Do you charge VAT?
Yes, we charge VAT at the standard rate of 20%. Our prices are listed without VAT as most of our customers reclaim the VAT, and want the price excluding VAT. If you click "Book Now", you can see the price including VAT in the cart.

Can I change my course dates if something comes up?
You can change your course dates up to 10 business days before the course start date subject to a re-booking fee of £150 + VAT. Changes cannot be made to the booking within 10 business days of the course start date. We always try to work with customers to achieve an outcome that works for everyone, and we are very customer-centric. Please see our full terms and conditions for more details.

Are your courses fully refundable if I no longer want to do the course at all?
We offer full refunds as long as you submit your email request to us 20 business days before the course start date. A course cancellation means you no longer want to do your course with us and want a refund, it is not the same as wanting to change your course date. Cancellations between 20 and 10 business days are subject to a 50% cancellation fee (value of purchase). Cancellations less than 10 business days are subject to a 100% cancellation fee. We always try to work with customers to achieve an outcome that works for everyone, and we are very customer-centric. Don't forget; you can reschedule for a small cost (see other FAQ about changing course dates), this description only refers to an instance where you require a cash refund. See our Term-Conditions for more details.

What additional costs should I expect?
We have everything covered, we don't have any hidden fees or nasty surprises. The Price listed (+VAT) is the price you pay.The only thing we don't cover is overnight accommodation and travel costs to the training venue.


Happy Customers


Contact Us


Hilton Hyde Park

129 Bayswater Road
W2 4RJ