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ITIL Training London | ITIL V3 Foundation

ITIL Courses London

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Accredited ITIL Course

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Small Class Sizes

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Online Exam Simulator

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High Pass Rates

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Exam Fees Included

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Industry Expert Instructors

Course Tutor Info
  • Your tutor has over 10 years of experience as PRINCE2 trainer
  • Hands on experience working as a project manager in large banks and the NHS
  • Trainer accredited by PeopleCert examination institute
  • Successfully trained 000's of delegates.

Course Schedule

Course Name Date (W/C) Location Duration Weekend Price Book Online
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What time does the course start and finish each day?

We normally start around 9am and finish at 6pm. This varies depending on your engagement and the length of coffee breaks.

How long does my booking confirmation take?

A confirmation of your booking will be sent as soon as you have paid. You will be given your login details to your My.Knowledge Account. Your account will have all the information about your booking (e.g dates, times, venue and updates) If there is a venue change in a certain location we will be in touch well in advance.

Do you charge VAT?

Yes, we charge VAT at the standard rate of 20%

Can I change my course dates if something comes up?

You can change your course dates up to 10 business days before the course start date subject to a re-booking fee of £150 + VAT. Changes cannot be made to the booking within 10 business days of the course start date. Please see our full terms and conditions for more details.

Are the courses refundable?

We offer full refunds as long as it's 20 business days before the start of the course, cancellations in this period are subject to a £150 + VAT cancellation fee. Cancellations between 20 and 10 business days are subject to a 50% cancellation fee (value of purchase). Cancellations less than 10 business days are subject to a 100% cancellation fee. See our Term-Conditions for more details.

ITIL Course London

With no entry pre-requisites to start and an incredibly useful certification at the end of it, our ITIL course in London is a fast and effective way of boosting your IT career. You will learn all you need to know on here and leave with a powerful certification at the end of it.

The ITIL qualification is widely recognised in the IT industry as being proof that the holder is qualified for the IT Service Management business. Of course, the training we offer is on the most current material, meaning that the latest ITIL v3 in London can be obtained with us. If this is your first time covering the subject or if you need to refresh your skills, the very latest updates are dealt with on our training.

This practical but enjoyable 3 day course covers everything needed for delegates to pass the exam that comes on the final day. The learning material includes theory discussion as well as practical exercises, making this a comprehensive training course that is designed to make the delegates learn everything needed as smoothly as possible.

Anyone can go on one of our professional ITIL courses in London, regardless of whether they already work in the IT industry or if they now want to move into this area for the very first time. As you can see, there are some very positive reasons for taking the 3 days needed to learn all about ITIL and getting the qualification that can give any career a helping hand.

ITIL Foundation Course Content

The right ITIL training in London can help push any IT career in the right direction. You can look forward to our training with confidence, as it is provides the perfect blend of a professional approach and a relaxed attitude.

The 3 days of training on ITIL Foundation in London gets through a lot of material without ever feeling rushed. The following are the areas you will cover.

  • Introduction to ITIL
  • Good IT Service Management practice
  • The key principles of service strategy and design
  • Service transition principles and concepts
  • Service operation principles and concepts
  • How to develop new services
  • How to improve existing services
  • The different kinds of service provision
  • IT service management processes
  • ITIL processes in terms of lifecycle stages
  • A look at why IT and business integration matters
  • Business case
  • Business as usual service operations
  • Change management and other types of service transition
  • Service improvement on a continual and ongoing basis
  • Functions such as service desk and operations management
  • How to use ITIL to find opportunities to improve IT processes
  • Interacting with IT staff through the ITIL framework
  • Preparation for ITIL Foundation exam
  • ITIL Foundation exam


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